Privacy Policy

Last updated: December 10, 2025

SiChuan tea supplier operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information depending on how you interact with the Services:

Contact details: Including your name, address, billing address, shipping address, phone number, and email address.
Financial information: Including credit card, debit card, and financial account numbers, payment card information, and transaction details.
Account information: Including your username, password, security questions, preferences, and settings.
Transaction information: Including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel, and your past transactions.
Communications with us: Including the information you include in communications with us (e.g., customer support inquiries).
Device information: Including information regarding your device, browser, network connection, IP address, and other unique identifiers.
Usage information: Including information regarding your interaction with the Services, such as how and when you navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you: When you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services: From your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
From our service providers: When we engage them to enable certain technology and when they collect or process your personal information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

We use your personal information for the following purposes:

Provide, Tailor, and Improve the Services: To perform our contract with you, process payments, fulfill orders, remember your preferences, send notifications related to your account, and create a customized shopping experience.
Marketing and Advertising: To send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online advertisements for products or services.
Security and Fraud Prevention: To authenticate your account, provide a secure payment and shopping experience, and detect/prevent fraudulent or illegal activity.
Communicating with You: To provide customer support and maintain our business relationship with you.
Legal Reasons: To comply with applicable law, respond to valid legal processes, or protect our rights and the rights of our users.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

With vendors and third parties: Who perform services on our behalf (e.g., website hosting, IT management, payment processing, shipping, data analytics, customer support, and cloud storage).
With business and marketing partners: To provide marketing services and advertise to you (e.g., personalized advertising based on your online activity). Our business and marketing partners will use your information in accordance with their own privacy notices.
When you direct us: When you request us to disclose certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
With our affiliates: Within our corporate group.
Business Transactions: In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases, we may decline your request as permitted by law.

Right to Access / Know: You may have a right to request access to personal information that we hold about you.
Right to Delete: You may have a right to request that we delete personal information we maintain about you.
Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party.
Right to Opt out of Sale or Sharing for Targeted Advertising: Depending on where you reside, you may have the right to opt out of the “sale” or “share” of your personal information or to opt out of the processing of your personal information for purposes considered to be “targeted advertising,” as defined in applicable privacy laws.
Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you.

If you reside in the UK or European Economic Area (EEA), and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:

Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent.

To exercise any of these rights, please contact us using the contact details provided below.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at:

[email protected]

For the purpose of applicable data protection laws, SiChuan tea supplier is the data controller of your personal information.